---
title: Ludus Protect
slug: CS01-ludus-protect
description: Learn about the Refund Protection feature offered by our organization. Upgrade to a refundable purchase and request a refund for various reasons such as sickness, accidents, and government travel bans. Get a refund for the total value of tickets and fees,
docTags: 
createdAt: 2023-09-07T19:27:20.762Z
---

Ludus Protect can give your patrons the choice to protect their purchase and request a refund for several reasons. Your program/organization will keep 100% of the refunded ticket money, and your patrons will receive their full money back, including fees (a win-win). 

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/9L3qfspVQ1hLg8tHUxlfJ-20251020-134950.png)