If you'd like to offer comp tickets, there are a few different ways you can go about this:

  1. Comp an entire order when selling via your admin panel.
  2. Create a $0 ticket price that is "admin only", so only admins have access to this price when selling tickets via your admin panel.
  3. Create a $0 ticket price with a passcode, so only those with the passcode can access the comp price. Click here to read our help article using faculty / staff as an example in this situation.
  4. Create a 100% discount price that applies to an entire order.

1. Comp an entire order

When selling tickets via your admin panel, you have three payment options: Credit, Cash, and Complimentary. You can process sales via your admin panel by clicking the New Order button next to a showtime and adding tickets to your cart. Once you're to your cart, click the Complimentary button. This will comp the entire order.

2. Create a $0 ticket price that is "admin only"

Click the Pricing button next to your show and add a new $0 ticket price, ensuring you check-off the "Admin Only" option. Now when you go to sell tickets via your admin panel (using the New Order button next to a showtime), the $0 price will be available. Remember, only admins have access to this via your admin panel. This price will be hidden from patrons.

3. Create a $0 ticket price with a passcode

Click the Pricing button next to your show and add a new $0 ticket price, ensuring you check off the passcode protection option and entering a passcode. Only patrons with the passcode can unlock the $0 price when selecting tickets themselves online. On your end via the admin panel, the $0 price will be available without a passcode (so you don't have to enter it each time).

If you'd like to offer X number of free tickets to patrons such as faculty, read this help article which goes through the steps of setting this up.

4. Create a 100% discount price

Click the Pricing button next to your show and then select the Discounts button. Here you can create a 100% discount code that anyone with the code can apply to their order during checkout. Remember that discount codes apply to an entire order. If you'd like to limit total free tickets, read option #3 above.

Need to see it done? Check out this tutorial!

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