Ask My Data
14 min
ask more of your data with ask my data your ludus account holds valuable information about your ticket sales, patrons, fundraising, marketing, volunteers, and more ask my data helps you put that information to work by letting you ask questions in plain english and receive answers in seconds without building a report or digging through spreadsheets ask my data answers plain english questions about your box office, patrons, fundraising, marketing, volunteers, and more every answer comes with the numbers, charts, insights, and exports to back it up every ludus account includes access to ask my data with up to 10 questions per day for organizations that want to explore their data more often and unlock even more powerful tools, ask my data+ lets you dig deeper you can find this under reports > ask my data in your top navigation check out best sample questions https //support ludus com/ask my data#best sample questions to get started with ask my data get more with ask my data+ ask my data+ includes everything available in the base version, plus 100 questions per day, per site explore your data throughout the day without quickly reaching your limit claude and chatgpt connectors connect your ludus data to the ai tools you already use to explore results, identify trends, and answer more complex questions benchmarking data add greater context to your results by seeing how your organization compares ask my data+ is joining our suite of premium features — alongside marketing, classes, and the embed widget — at the same +$0 05 per item fee structure curious about the other premium features ludus offers? suggested article what are the premium features within ludus? docid\ tzhozeckifqvxg5yrm7kc suggested article ludus pricing table docid\ cofvp5xztijjda4unceam is ask my data+ right for you? the base version is a great fit when you only need a few quick answers each day ask my data+ is built for organizations that want to use their data more regularly, whether you are reviewing performance, preparing for a board meeting, building a patron segment, planning a campaign, or looking for opportunities you may have missed instead of spending time finding the right report, exporting data, and piecing together the answer, your team can simply ask the question and keep moving faq can i ensure my patrons' data isn't used to train models and is secure? privacy and preventing models from training on patron data were among the first musts we had to address before we decided to move forward with ask my data anthropic runs the data processing on the backend, and our specific model and corporate agreement with anthropic prevent training on ludus data, so it stays within our system, scoped to your account also, like all data in ludus, everything complies with data privacy laws and requirements we must follow as a company this is safer than exporting your ludus data and importing it into your own chat based system are there usage limits? every ludus account includes access to ask my data with up to 10 questions per day for organizations that want to explore their data more often and unlock even more powerful tools, you can upgrade to ask my data+ , which lets you dig deeper by upgrading to ask my data+ , you will have access to ask up to 100 questions per day/per account can ask my data delete or change our data? nope! ask my data is read only, so it can only pull data and give you answers for now is this replacing customer support? no! this is simply for chatting with the data in your account ludus' top notch human customer support will always be there for you in the bottom right corner of your admin panel where are the conversations stored? in our own ludus database, scoped to the account, just like any other customer data we built this in house and didn't outsource the chat interface standard retention and deletion policies apply (gdpr/ccpa compliant) what can't it do? predictions "who will buy next month?" (no crystal ball) profit margins we don't have cost of goods data modify or act on anything can't refund, can't email, can't update records schedule reports no "email me this every monday" (yet!) can i share results with my team? yes! you can copy a link to any conversation, and any admin user with the link can access it you can also export to pdf, download tables to csv, and save graphs as pngs best sample questions ask my data is very powerful and can answer many questions (as long as the data is in your account) below are a variety of ideas and questions to ask to get the most from the data in your ludus account how far in advance of an event do people typically purchase tickets? which event categories sell the best? (requires using event categories docid\ hsykjt9dc4hhkytcj2lhb ) when do most people check in / get their tickets scanned before an event? (requires checking in or scanning tickets check in/scan tickets for an event docid\ gugmtty2vdkp 9vbh cfp ) who donated last year but not yet this year? (requires having donations docid\ qinctnorpjxlc mrkeevu enabled on your account) who are my top volunteers by hours this year? (requires using the volunteer management docid\ wuvalgbbjvltflys2yhvx feature) how much have we left on the table giving out comps?