If you are interested in offering Levels of your seating chart to your patrons for a Reserved Seating Event, you can write into 

 and the Customer Support Team can help enable this feature.

Seating Chart Levels are when you are offering the option to your patrons to select (for example) the Balcony or the Main Floor when selecting Seats. In this case, they would view either JUST the Balcony or JUST the Main Floor seats depending on their selection.

"Edit Seating Chart" warnings

Can my Reserved Seating Event have Seating Chart Levels?

Set up Seating Chart Levels

Ludus Manual

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Can my Reserved Seating Event have Seating Chart Levels?

What are Seating Chart Levels?