---
title: Collect accessibility notes during checkout
slug: collect-accessibility-notes-during-checkout
description: Learn how to enable and utilize the accessibility notes feature in Ludus. This feature allows admins and patrons to add specific accessibility needs to a patron's profile, enhancing inclusivity. Follow simple steps to enable the feature in settings and ea
docTags: 
createdAt: 2023-08-16T20:08:25.590Z
---

Accessibility needs are never one-size-fits-all. Within Ludus, you can enable a box where patrons and admins can manually enter the needs of a specific patron. These notes will be saved to the patron's profile and can be edited on future orders. 

### Turn off Accessibility Notes

To start, you will want to enable this feature. To do so:

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Click the **Settings wheel icon** (⚙️) in the upper right-hand corner of your admin panel.
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From the **General** tab, scroll to the section titled **Accessibility Notes on Checkout** and click **Yes** to enable.
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Click **Save Settings** at the bottom of the page.
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## Input/Edit Accessibility Notes for a Patron

Once the feature is enabled, both admins and patrons themselves will be able to type accessibility notes on an order.

### How patrons can insert notes:

There will be a box where they can type in any notes they may have.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/fD1k8Qp5W2_SpuI9M0v75_screen-shot-2023-09-04-at-111743-am.png)

### How Admins can add notes:

There are two ways to add accessibility notes to a Patron's order/profile.

**During checkout**:

When you are creating a new order, scroll to the bottom of the checkout page and click the box for **Accessibility** on the right-hand side.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/atd3z5_-aQOEBDhjPpem-_screen-shot-2023-09-04-at-112144-am.png)

The notes will automatically save as you edit.

**To add notes directly to a patron's profile:**

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Search for the patron using the search bar on your admin panel. 

*Suggested Article*: [View/Edit patron profiles](docId:04n1ZRbEXP0MLZs0PNdnx)
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Scroll to the section titled **Accessibility Details**.
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Type to update the details.

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The accessibility details will automatically display on the ticket lists for your check-in. To remove these from the display, uncheck the box for **Show Patron Accommodations on Ticket List**.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/9fJJ4Re7ihZa4CDQWg9KD_screen-shot-2023-09-04-at-113842-am.png)
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