---
title: Collect Payment with Mobile Reader
slug: collect-payment-with-mobile-reader
description: Learn how to use a Mobile Reader to accept payments in person with this comprehensive guide. Pair your mobile device with the reader via Bluetooth, build orders on your computer, and easily collect payments. Whether you have an iOS or Android device, we'v
docTags: 
createdAt: 2023-09-19T15:23:32.300Z
---

A Mobile Reader allows you to accept payments in person via chip, tap, swipe, and Apple/Google Pay. In order to use the Mobile Reader, you’ll need a mobile device (like a phone or tablet) with the Ludus Box Office app installed and a computer with the Ludus website pulled up, where you’ll build the order. Your mobile device acts as the communication device between the Mobile Reader and your computer or laptop.

### Instructions

:::hint{type="warning"}
If you are using your Mobile Reader for the first time, it will need to be charged to 100% to install updates, even if the reader is currently plugged in and charging.

 When pairing the Mobile Reader via Bluetooth, this needs to be done *in the Ludus app*. 

*Suggested Article*: [Initial Set Up of Mobile Reader](docId\:BPefm84GER77Mv-N3nn-w)
:::

Once you have downloaded the appropriate app and logged in, you will want to follow the following instructions:

### For all Devices (Ludus Mobile App)

:::::WorkflowBlock
:::WorkflowBlockItem
Log in to the Ludus Mobile app and, while on the **Reader **tab, click **Pair with Reader**.
:::

::::WorkflowBlockItem
From the list of available readers, click **Connect**.

:::hint{type="info"}
Ensure your Mobile reader is charged, turned on, and within range.
:::
::::

:::WorkflowBlockItem
Click **Collect Payments**. From here, you can set your mobile device off to the side. It will simply sit waiting for transactions. You will not need to tap anything on the device to complete payments. Everything from here will be achieved through the admin panel and Mobile Reader itself.
:::

:::WorkflowBlockItem
Back on your admin panel, build the order for tickets, collections, classes, etc. 

*Suggested Article*: [Sell tickets to an Event](docId:0beDN7nc74YmYn8mXb9lB)
:::

:::WorkflowBlockItem
Once on the checkout screen, click **Credit**.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/D6FzMTZ0VYqLPL1NbbPpA_screen-shot-2023-09-19-at-103955-am.png)
:::

:::WorkflowBlockItem
From the pop-up box, click **Send to Terminal App**.
:::

:::WorkflowBlockItem
The mobile device will show the transaction amount, but there is no need to tap anything on that screen. When the Mobile Reader lights up, simply present the mobile reader and have patrons insert their chip, tap, etc. to pay.
:::

:::WorkflowBlockItem
If approved, the screen on your admin panel will automatically complete the purchase, and you can retrieve the tickets for the patron. They will automatically receive a confirmation email if one was entered during checkout.
:::
:::::