Events
Ticket Prices

Create Password Protected Pricing

3min

Password-protected pricing can be used for several purposes such as a special price that you only want accessible to a special group of people, or perhaps parents of the students in a show. Or it can be used instead of a discount code to offer discounted tickets if desired.

Create Password Protected pricing

1

Click the $ Pricing button for the event you wish to create the price for.

2

Select + Ticket Price then Create New.

3

Fill out the name for the price as well as the price amount. Optionally you can add a description of the price, limits, and other options that you would like on this price.

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4

Click Advanced Options to open additional options for this price.

You can elect to use any of the options here, including Total inventory, Disable transfers, forms, and Availability.

5

Locate the Special Passcode setting and check the box to select it. Then you will add a passcode. Click Done to save your price when ready.

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Your price is now Passcode Protected and is ready to test and use.



Test How Patrons See Passcode-Protected Prices

It is important that you test the pricing you set up to ensure it is working as expected. You can do this as a patron, by simply adding tickets to a card as a patron, then either removing them from the cart or navigating away so they will release on their own.

1

You can test the passcode-protected pricing as an admin via the Events page, by clicking New Order, Or you can use the patron-facing Events page by clicking your URL at the bottom of your Events page.

2

On the seat selection page, a "Special Passcode" button will be present when there are passcode protected prices available. Click the Special Passcode Button to proceed.

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3

Enter the passcode and click Apply

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After clicking Apply a message will appear to say the passcode was accepted.

4

Select the seats that are needed as normal. Then scroll down to section 2, and select the unlocked price for each seat that you want at that price.

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5

Select Add-Ons, then proceed to Patron information to continue to the cart.