---
title: Delayed Tickets
slug: delayed-tickets
createdAt: 2026-10-30T13:11:10.044Z
---

When setting up your event, you can choose to enable Delayed Tickets for your patrons. This means you can hold tickets and email them to patrons closer to the event.

:::hint{type="info"}
This will apply if you have selected to allow **Printing** or **Digital** tickets as retrieval options for your patrons.

*Suggested Article:* [Ticket Retrieval Options](docId:-dXPVJonGlvxZJSgNjGQW) 
:::



::Image[]{src="https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/nlbHH__j82wrhUqmXMh8V_screenshot-2026-10-30-at-91740-am.png" size="80" isUploading="false" position="center" width="1590" height="1016" darkWidth="1590" darkHeight="1016" showCaption="false"}

You can choose this delay during event setup, or after you set up your event, go to **More** (next to your event) -> **Settings** -> **Retrieval**, and adjust *Delayed Tickets* there.

When setting up the delay, you can choose from delays including:

- 1 day before
- 2 days before
- 3 days before
- 5 days before
- Custom delay

Patrons will continue to receive their confirmation email, but if you have *Delayed Tickets* enabled, they will have a notice at the top of their confirmation email, letting them know when tickets will arrive.

::Image[]{src="https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/u3hXa1-8t1cdgVRAvtrGc_screenshot-2026-10-30-at-92357-am.png" size="70" isUploading="false" position="center" width="868" height="838" darkWidth="868" darkHeight="838" showCaption="false"}

If the patron selects **View your order** in their confirmation email, they will also see the messaging about delayed tickets on their order confirmation:

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/7k_ppCx0yzefNYbHsHHsW_screenshot-2026-10-30-at-92430-am.png)