There's no need to budget out Ludus. When we say everything is free to your program, we mean it. A $10 ticket is $10 to your program.
So how do we make money?
We pass a 5% + $0.75 / ticket convenience fee onto your patron when they pay using a credit card. Cash, comp, and $0 tickets have no fees. (If you'd like to absorb the convenience fee instead of passing it on to your patrons, this is possible.)
For tickets $3 or below, we implement a flat Micro Fee of $0.50/ticket that overrides the default ticket fees. This means fees will be significantly lower for lower priced tickets.
Is Ludus actually getting the full 5% + $0.75 / ticket?
Nope! We actually use this to cover the credit card processing fees we're charged. Whatever is left over is what we make as a company (so we can keep the lights on).
If a patron buys a $10 ticket using a credit card, they'll pay $11.25. We take the $1.25, cover credit card processing fees, and you're left with the full $10. There are no additional fees you have to pay.
Micro Fees: If a patron buys a $3 ticket using a credit card, they'll pay $3.50. We take the $0.50, cover credit card processing fees, and you're left with the full $3. There are no additional fees you have to pay.
Are there any additional costs such as setup or annual fees?
Nope! There are no setup costs, annual fees, or hidden fees.