All Collections
My box office doesn't have internet access, what can I do?
My box office doesn't have internet access, what can I do?
Learn about Ludus's offline tools.
Jacquie Shannon avatar
Written by Jacquie Shannon
Updated over a week ago

We understand that not every box office has access to the internet. Fortunately, we have options that allow you to manage and sell tickets offline found primarily under Options -> Printables next to an event time! Below are a few things you can do:

Print your patron sheet

The patron sheet is a printable sheet of your patrons, their ticket types and how much they spent. You're able to generate a patron sheet for each individual event time.

To do this, click the Options button next to your event time and select Printables in the dropdown. Then select the Access button under "Patron ticket sheet".

Note that for the mobile scanning app, as long as you have cellular data on the device scanning tickets, the app will work and can verify tickets without being connected to WiFi. Of course, this always depends on if your lobby/auditorium has good cell reception.

Print your blank tickets

When selling tickets in person, you may want to have blank tickets with your event and event time on them. You can use blank tickets to write in seat names when selling tickets in person.

To do this, simply go to your Printables page. Then select the Access button under "Blank tickets".

Print unsold seats

If your event is reserved seating, you can pre-print tickets with the seat names of all unsold seats using the Unsold Seats feature on the Printables page.

Print your seating chart (if your event has reserved seating)

To print your seating chart (which will event available and unavailable seats), click the Options button next to your event time and select Print chart in the dropdown. Once your chart loads, click the Print icon to the right of your chart. This will bring up your browser's print dialogue. If the seat background colors don't appear, be sure to enable "Background colors" on your printing options.

Planning on collecting cash? Here's how to do it:

In this situation, since you can't access the Ludus admin panel for selling tickets, you can collect cash in person and use your blank tickets to sell tickets at the door.

If you'd like to keep everything accounted for within your Ludus admin panel, you can go in after the fact and do one large cash sale using the New Order button.

Need to see it done? Check out this tutorial!

Did this answer your question?