If you'd like to offer comp tickets, there are a few different ways you can go about this:
Comp an entire order when selling via your admin panel.
Create a $0 ticket price that is "admin only", so only admins have access to this price when selling tickets via your admin panel.
Create a 100% off discount code that applies to tickets during checkout. Click here to read our help article using faculty / staff as an example in this situation.
1. Comp an entire order
When selling tickets via your admin panel, you have three payment options: Credit, Cash, and Complimentary. You can process sales via your admin panel by clicking the New Order button next to a showtime and adding tickets to your cart. Once you're to your cart, click the Complimentary button. This will comp the entire order.
2. Create a $0 ticket price that is "admin only"
Click the Pricing button next to your show and add a new $0 ticket price, ensuring you check-off the "Admin Only" option. Now when you go to sell tickets via your admin panel (using the New Order button next to a showtime), the $0 price will be available. Remember, only admins have access to this via your admin panel. This price will be hidden from patrons.
3. Create a 100% discount code
Click the Pricing button next to your show and then select the Discounts button. Here you can create a 100% discount code that anyone with the code can apply to their order during checkout.
If you'd like to offer X number of free tickets to patrons such as faculty, read this help article which goes through the steps of setting this up.