Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc.
Here is a breakdown of our fees:
5% + $0.75/ticket
5% + $0.75/item
5% + $0.75/Add-On
5% + $0.75/Pass
3.5% + $0.50/donation
Micro Fees (for items $3 or less — overrides regular fees)
$0.50/item (tickets, Collections, Add-Ons, Passes, and donations)
Comp & $0 Tickets
$99/year OR +$0.05/ticket (your choice)
Funds Payout (paper check or direct deposit)
Stop Checks or Check Re-Issues
Seating Chart Changes
Micro Fees Explained
You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout.
Example: Tyler buys a $3 child ticket. He pays $3.50 total. Instead of the higher ticket fee rate of 5% + $0.75, the fee is $0.50 flat.
Tickets — any show ticket whether reserved seating or general admission.
Collections — our feature allowing you to collect payments for things beyond tickets like member dues, trips, class registrations, and more.
Add-Ons — additional items that can be sold alongside tickets like merchandise.
Donations — earn additional income from your patrons at checkout or via the "Donate" tab on your ticketing website.
Passes — offer special packages to patrons such as flex or season passes.
Cash Sales — for in-person sales via your admin box office tools.
Comp and $0 Tickets — for in-person sales via your admin box office tools or if tickets cost $0.
Marketing — unlock unlimited email Campaigns and Audiences for $99/year or add an additional $0.05 to your ticket fees (passed on to patrons or absorbed by you).
Funds Payout — receive your proceeds via paper check at the end of your show OR via direct deposit daily, weekly, or monthly.
Stop Checks or Check Re-Issues — if we send you a check and it gets lost in the mail, we'll simply send a new one at no charge.
Customer Support — our friendly, pro-active support is always available to you and your staff at no extra charge.
Seating Chart Changes — never pay for changes to your seating chart.