---
title: Flex Passes
slug: flex-passes
description: Learn how to set up and edit Flex Passes, a flexible ticketing option that allows patrons to redeem tickets to eligible events using a unique code. Discover the perks and special pricing/discounts that can be attached to the pass. Apply the pass to eligib
docTags: 
createdAt: 2023-06-23T01:27:29.000Z
---

Flex Passes are used when flexibility is a top priority. Typically used for things like a season subscription, a flex pass allows a patron to purchase a code that they can use throughout the season to redeem tickets to eligible events. Additionally, you can attach perks and special pricing/discounts for ticket sales after they use the tickets preloaded on the pass. You can add eligible events/event times as the season goes on to provide maximum flexibility.

## FAQ's

### How patrons redeem their Flex Pass

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Once a Flex Pass has been purchased, the patron will receive a code.

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This code can then be entered either before or after patrons add tickets to the cart on the patron side. 

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If the patron ever forgets or can't locate their code, they can click **Forgot Code** from the Sign In box. There, they can enter the email associated with the pass and receive the code via email.
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Then, if patrons have eligible tickets in their cart, they can click **Apply My Pass to Tickets**.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/Mr3LG_Mk-YyG9UYdSusXI_screen-shot-2023-09-12-at-20830-pm.png)
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Choose which tickets they'd like to apply to the pass and click **Done**.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/Tth7mQNHrPJMqOruDZLR2_screen-shot-2023-09-12-at-21021-pm.png)
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If they have any remaining tickets after applying their pass, they will pay for them to complete their order. If all tickets in the cart are covered by the pass, they will not have any charge, and can click **Place your order**. 
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## Learn more:

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[Set up a Flex Pass](docId\:asTBFVlpNzYakVUT6ZV8D)
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[Edit a Flex Pass](docId\:khAl5q8B9YlZJsGOExs6f)
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[Breakdown of Limits on Flex Pass](docId\:Ft7C_9ufY026zhuvSWr8Z)
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[Perks available for Flex Passes and Memberships](docId\:t_hkeG-3NO8V_OTNj9Uhk)
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