General Settings

the general settings tab is the home for all of the basic information, such as your program name and contact information additionally, you can enable/disable features from this page check out the listing below to learn what each setting means options and terms program name the name of your organization/program this will appear on tickets and throughout the ludus ticket buying experience suggested article change your program name docid\ iipxsomk 5igve9l2zxzw subdomain where your patrons can access your ludus page (e g , manual ludus com) please contact support via live chat or support\@ludus com to change your subdomain suggested article change your account subdomain docid\ ouwym y vhovsnhmzimht facebook and x (twitter) page link to your facebook page on your events screen suggested article create links to your facebook/x (twitter)/instagram docid\ cmlp5psxxqj1gs31q y3z contact email an email for patrons to contact you at this will also be the default reply email for any manual messages sent suggested article event messaging docid\ vpx6kn4nprrkwfecy a5d phone number a phone number at which patrons can contact you address address for your organization default country the country in which your organization exists default state the state location of your organization default city the city location of your organization timezone timezone for your organization you will want to use your local time and ensure proper use of triggers and availability note when choosing a subdomain, it is recommended to use the name of your group (or an abbreviation of your group's name) this is preferable over the event name, as that might change throughout your time using ludus features note for each feature listed below, click yes to enable and no to disable display tooltips choose to show or hide tooltips when you hover over items in your admin panel suggested article enable/disable tooltips docid\ kvbn0cworpr8l2pfhf2eu alumni info ask patrons if they are alumni when checking out suggested article collect alumni information docid\ n3lyi5zcv9fp12ie i4fv cash tender calculator display a cash tender calculator when accepting cash payments through your admin panel suggested article disable/enable cash tender calculator docid\ wajfmq72a3cui9e3nadua accessibility notes at checkout users and admins can add accessibility notes to the patron's profile while checking out an order accessibility notes on checkout suggested article invoices enable/disable the invoicing feature suggested article invoicing docid 9w67ebghl7atkvxumf7li partial payment fee pass the ludus convenience fee on or absorb them for partial payment of invoices $1 00 per partial payment require phone number require patrons to fill out their phone number to purchase tickets and passes, register for classes, and make donations name and email are required by default require address requires patrons to fill out their address to purchase tickets and passes, register for classes, and make donations name and email are required by default seats display choose between seats left or seats sold to view real time availability for your shows on the admin panel