Account Settings
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Fees
Account fees breakdown
Ludus Pricing Table
7min
ludus is 100% free to your program when you pass fees onto patrons there are no setup fees, hidden costs, annual costs, fees to send your funds, minimums, etc what are the fees for using ludus? here is a breakdown of our fees category pricing tickets 5% + $0 75/ticket collections 5% + $0 75/item add ons 5% + $0 75/add on passes 5% + $0 75/pass donations 3 5% + $0 50/donation (absorbed) retail (concessions) 2 9% + $0 30/transaction micro fees (for items $3 or less — overrides regular fees) $0 50/item (tickets, collections, add ons, passes, and donations) macro fees (for collection/class items that are $200+) 3 5% + $0 50/item (collections & classes) invoicing feature $1 00 for each partial invoice payment processed via credit card in addition to standard fees cash sales $0 (all items) comp & $0 tickets $0 (all items) marketing +$0 05 to ludus fee embed widget +$0 05 to ludus fee classes +$0 05 to ludus fee funds payout (paper check or direct deposit) $0 stop checks or check re issues $0 customer support $0 seating chart changes $0 chargebacks $0 hardware all hardware is optional and is not required to use ludus see "hardware" below for a list of items ludus sells if needed categories explained tickets — any event ticket whether reserved seating or general admission collections docid\ guoolkpyymzewxuscwquv — our feature allows you to collect payments for things beyond tickets like member dues, trips, class registrations, and more add ons docid\ fsorlxr7fwbl1u8 jtc58 — additional items that can be sold alongside tickets like merchandise donations — earn additional income from your patrons at checkout or via the "donate" tab on your ticketing website in order to be compliant with card processing requirements, donation fees are absorbed and not passed on passes docid 9rngzh7szg0c55hssoxjw — offer special packages to patrons such as flex or season passes cash sales — for in person sales via your admin box office tools comp and $0 tickets — for in person sales via your admin box office tools or if tickets cost $0 marketing docid\ i37w zilmmgog7s0xceb6 — unlock unlimited email campaigns and audiences for an additional $0 05 to your ludus base fee (passed on to patrons or absorbed by you) embed widget docid\ cr owfi9tr9icjfb16kuy — embed a ludus selling widget into your own website for an additional $0 05 to your ludus base fee (passed on to patrons or absorbed by you) funds payout — receive your proceeds via paper check at the end of your event or via direct deposit daily, weekly, or monthly stop checks or check re issues — if we send you a check and it gets lost in the mail, we'll simply send a new one at no charge customer support — our friendly, proactive support is always available to you and your staff at no extra charge seating chart changes — never pay for changes to your seating chart chargebacks — when patrons don't recognize a charge or accidentally charge back their order, we handle and provide proof to their bank to fight the chargeback there is no extra fee or work on your end micro fees explained you may have not seen micro fees with other services before — this is our answer to lower priced items such as children's tickets, order add ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout example tyler buys a $3 child ticket he pays $3 50 total instead of the higher ticket fee rate of 5% + $0 75, the fee is $0 50 flat macro fees explained for higher priced items within our collections and classes feature, we offer an automatically reduced rate for items $200+ so you pay less in fees example tyler registers for a class that is $250 — the fee on that registration would be $9 25 hardware (optional) if you are looking to purchase hardware from ludus, below is what we currently sell directly all hardware is optional when using ludus and is not required to operate online or in person sales item price standard terminals docid h6nbqtplzkbj1ykxrl5 — in person payment machine for tap to pay, chip, apple pay, google pay $299 00 payment terminal ethernet dock — if needing to hardwire the payment terminal $59 00 mobile readers docid\ bb dsewuukwbcbc4v9fqt — allows chip, tap, swipe, and apple/google pay requires bluetooth connection to a separate mobile device $79 00 boca thermal ticket stock $25/bundle of 1,000 tickets dymo thermal ticket stock $25/bundle of 500 tickets ticket scanners ludus does not sell ticket scanners directly you can either use our free ticket scanning apps ( suggested articles ludus mobile docid\ dky5civ0o2e9r cpu8tvf ), or purchase physical scanners based on our recommendations below for high speed, high quality scanning you see at major venues, we recommend zebra scanners, specifically the zebra tc21/tc26 models with android built in https //posguys com/mobile computers 6/zebra tc21 tc26 3768 these are standalone and don't require separate devices for other scanners, amazon sells quite a few you'll want to ensure the scanner is bluetooth enabled (since it needs to work with the app still downloaded on a mobile device), can read qr codes, and is camera based so it can scan codes on digital screens if the scanner has usb capabilities, you can also use our web based scanning tool, but will need a web browser open with the scanning tool pulled up thermal printers for thermal printing, a boca can be purchased directly from boca at https //bocasystems com you can ask for the ludus discount which is 20% off depending on your budget, we recommend the boca lemur s for a full ticket printer boca has rolled out some lower priced models you can explore with their sales team which may be a good fit as well we can support any boca model