Offer Comp or $0 Tickets
If you'd like to offer comp tickets, there are a few different ways you can go about this:
- Comp an entire order when selling via your admin panel.
- Create a $0 ticket price that is "admin only", so only admins have access to this price when selling tickets via your admin panel.
- Create a 100% discount code that you can give to patrons to use when buying tickets on their own (can include limits to give X number of free tickets). Suggested Article: Create a discount for free ($0) tickets
When selling tickets via your admin panel, you have three payment options by default: Credit, Cash, and Complimentary. You can process sales via your admin panel by clicking the New Order button next to an event time and adding tickets to your cart. Once you're in the cart, click the Complimentary button.
This method will comp the entire order.
Click the Pricing button next to your event and add a new $0 ticket price, ensuring you set the "Access" to Admins Only.
Now when you go to sell tickets via your admin panel (using the New Order button next to an event time), the $0 price will be available. Remember, only admins have access to this via your admin panel because it was set to "Admins Only" — this price will be hidden from patrons online.
Click the Pricing button next to your event and then select the Discounts button. Here you can create a 100% discount code that anyone with the code can apply to their order during checkout.
The most popular option is to create a 100% discount that is limited to X number of tickets (to prevent someone from getting unlimited free tickets). Suggested Article: Create a discount for free ($0) tickets
To learn more about discounts, visit the Discounts help section.