---
title: Policies
slug: policies
description: Learn how to implement various policies for your venues with Ludus. From general policies to refund and exchange policies, and even a COVID-19 social contract, Ludus has got you covered. Easily enable and edit these policies in the Settings section of the
docTags: 
createdAt: 2023-08-16T16:07:54.377Z
---

# Policies

Policies in Ludus are a great way to let patrons know and give them the opportunity to agree to your venue's policies (whether those are group, venue, health, or whatever else you might need).

# Enable/edit Policies

There are 3 types of Policies available in Ludus: **General Policies**, **Refund and Exchange Policy**, and **COVID-19 Social Contract.&#x20;**&#x4F;nce toggled to "on," these policies will appear to patrons, and they will be required to acknowledge them prior to checkout.

To edit these policies, go to **Settings** (⚙️ at the top of your admin panel) -> Policies.&#x20;

From here, you can edit the default language in the **Refund and Exchange Policy&#x20;**&#x61;n&#x64;**&#x20;COVID-19 Social Contract,&#x20;**&#x6F;r add your own information and guidelines to any of them.

:::hint{type="info"}
Additionally, you can select to ***Require patrons to agree to this policy*** before checkout. This is located under each policy and will display before the patron can check out.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/oXJPE0813afzlBZoeL6OU_screenshot-2026-09-04-at-125815-pm.png)

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/G-_wqtFma801maU6OFW9l_screenshot-2026-09-04-at-125926-pm.png)
:::



