Prevent orphan/gap seats

1min

We understand that, with certain events/event times, you need to sell every possible seat. Fortunately, we have a way to ensure each party must select seats that do not leave gaps!
Orphan/gap seats are individual seats that are left between parties or at the end of a row. Without this feature, a patron could choose to place a singular buffer seat between their party and another existing reservation. If you'd like to prevent this and maximize your seating, you will want to enable the Check for orphan/gap seats feature.
Without the feature enabled, a patron might choose a set of three seats as seen below.
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This leaves two single seats in a row instead of accommodating a group of three and a group of two that would like to sit next to each other.
When the feature is turned on, the patron will see a message like this when they try to add tickets to their carts that leave a single seat between parties or the end of an isle.
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Before proceeding to checkout they will have to adjust their seating selection to remove single seat gaps.
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To enable the check for orphan/gap seats:
1
Click the Settings wheel icon (⚙️) in the upper right-hand corner of your admin panel.
2
Click the tab titled Labs.
3
For the section titled Check for orphan/gap seats, click On.
4
Click Save at the bottom of the page.
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Labs

Display the number of tickets remaining to patrons

Prevent orphan/gap seats

Example of Gap Seat

Prevent Oprhan/Gap Seats