---
title: Processing Renewal Sales as an Admin
slug: processing-renewal-sales-as-an-admin
docTags: 
createdAt: 2024-04-03T16:36:42.873Z
---

Processing a sale or renewal as an administrator can be done either through the Renewals dashboard or via the patron record.

### Selling via the Patron record

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Search for and open the patron record via the global search bar at the top of your admin panel.
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On the patron record, scroll down to the Renewals section as seen here:

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/JtWCnZgPrTojZVd_P9PIl_ludus-manual-admin-2024-04-03t120036594.png)
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Click on the renewal that they wish to purchase. The renewal will open, and here you can click the **Renew** button to renew or make changes.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/G9Al5s3IUPhVq_KalnxB4_ludus-manual-admin-2024-04-03t120208277.png)
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Once the order is correct, click **Renew Pass** to proceed to take payment.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/KLwGMcCiuT19PvzmpEFOG_processing-renewal-sales-as-an-admin-archbee-document.png)
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### Selling via the Renewal Dashboard

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Click View on the Renewal Dashboard.  This will open a list of all renewals.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/z9hOZjoMSNKIrlYVTNV2D_ludus-manual-admin-2024-04-03t133917146.png)
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Use the search bar to look up the patron's name.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/RcJ8c-iPR3HzVT1Aa9qOI_ludus-manual-admin-2024-04-03t134052566.png)
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Click **View Details** next to the pass to open the renewal.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/vS_wDp_SWDd6OZrViQl0A_ludus-manual-admin-2024-04-03t134249829.png)
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Click **Renew** to be taken to review the pass and to edit the order if needed.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/zUVQ46-5Vbef3Erjnzkuq_ludus-manual-admin-2024-04-03t134440811.png)
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If the order is correct, click Renew Pass at the top of the page to process payment.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/CXQMdFBdK3sN7VTckrSz3_processing-renewal-sales-as-an-admin-archbee-document-1.png)
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:::hint{type="warning"}
Please note that if you are renewing an existing season ticket, the sale should be made via the patron record or the renewal dashboard. 
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