---
title: Remove Tickets From Will Call
slug: remove-tickets-from-will-call
description: Learn how to easily remove a patron from the Will Call list with step-by-step instructions in this helpful document. Find out how to retrieve the order, navigate to the "Will Call" section, and click on the "Remove" option to efficiently manage your list.
docTags: 
createdAt: 2023-08-28T17:46:12.578Z
---

Sometimes you will need to remove a patron from Will Call. Whether you are changing the delivery method or a patron accidentally selected Will Call and wants to receive their ticket another way, removing them from the list is simple.

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Look up the order. *Suggested Article*: [Look Up a Past Order](docId:9ksa95DGMRaTRuLtieZgS)
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Click **Retrieve** from the top toolbar.

![](https://api.archbee.com/api/optimize/-Wjcg2-gpBfUKvBZQaMyV-y7cjGBzdEthcWoytJ4l_Q-20250508-142952.png)
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:::WorkflowBlockItem
Click **Remove** in the "Will Call" section.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/QsQDOfZQjRGqEPv1A22nC_screen-shot-2023-08-28-at-125856-pm.png)
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