---
title: Reprint/resend a ticket order
slug: reprintresend-a-ticket-order
description: Learn how to easily retrieve your order in Ludus with this step-by-step guide. Whether you prefer printing your tickets, receiving them digitally via email or text, or opting for Will Call pickup, this document explains the entire process of accessing you
docTags: 
createdAt: 2023-08-28T15:02:40.594Z
---

In Ludus, "retrieving" an order refers to accessing the actual tickets. This could involve printing, sending the tickets digitally (via email or text), or marking tickets for Will Call. Check out the article below to see how it's done.

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Look up the order. *Suggested Article*: [Look Up a Past Order](docId:9ksa95DGMRaTRuLtieZgS)
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On the order details page, click **Retrieve** from the top toolbar.

![](https://api.archbee.com/api/optimize/y_yS_sVZWor_q35Q4f09J-_gvUSyOG-Dhp11OJmV5br-20240930-163413.png)
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Choose whether you'd like to print the tickets, send them digitally (email or text), or mark them for Will Call pickup.
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