Passes
Pass Renewals

Requirements for Renewals

1min

In order to begin with Pass renewals you need the following items.

  • Prior season's Passes (cannot be archived, but should be turned off). Once your Renewals are generated, you can archive the prior season's Passes.
  • Passes set up for the new season.

Additional considerations:

For same seat season passes, both old and new passes must be for the same number of events and event times in order for the renewal to work. Flex Passes and Memberships can have varying number of events and tickets available from season-to-season without causing issues with renewals.

They also must be in the same Seating Chart. Any updated must be reflected on the original pass so that the renewals can find the matching seat.