Search Criteria for Identifying Duplicate Records

the manage duplicates feature searches your database for duplicates using the following criteria if two or more records meet the following conditions, the records are returned as possible duplicates email username (anything before the @ ) + last name first name + last name + company first name + last name + city phone + street address + city + state + zipcode phone + street address + city + state phone + city + state + zip phone + city + state phone + first name if you choose to ignore a duplicate, that record will no longer come up as a possible duplicate on subsequent searches