Sell tickets to an Event
To make a sale on an Event:
Navigate to the desired event and, next to the appropriate event time, click New Order.
For a general admission event, simply click the desired amount of each ticket type you have available.
For a reserved seating event, click the desired seats from the chart and then, scroll down and use the drop-down menu to change ticket type/price is applicable.
Under Payer Information, insert as much or as little information as your organization desires. We recommend at least name and email to make tracking this order easier later on.
Pro Tip: If they have been a patron with you before, you can click the green Magnifying Glass button (🔍) and look up their name/email. Then, click Select and all of the information that is on file will autofill and you can add/update as needed.
Click Add to Cart.
Optional: Add a donation, discount code, or pass holder code to the order. (Check out the links at the bottom of this article)
From the checkout screen, you have three main options Credit, Cash, Comp. Select the button for the type of sale you'd like to make. To learn more about each type, check out this article. Suggested Article: Overview of payment options
Once you finalize the payment, you will be taken to the confirmation screen. If you inserted a patron email during the order, they will automatically receive a confirmation email.
From the confirmation screen, choose whether you'd like to print the tickets, send them digitally (email or text), or mark them for Will Call. Suggested Article: Overview of retrieval options
Optional: Insert private notes for the order using the box in the bottom right-hand corner of the screen.
