---
title: Send an Email to Ticket Holders
slug: send-an-email-to-ticket-holders
description: Learn how to send messages to ticket holders for an event with our step-by-step guide. Choose between sending a mass message to all event times or targeting a specific event time. Easily customize your email and track replies. Find out more now!
docTags: 
createdAt: 2023-08-29T13:28:57.196Z
---

When messaging ticket holders, first you will decide who you'd like to message. You can send a mass message to ticket holders for the entire event or just one specific event time. 

To message ticket holders for *all* event times, click **More** (next to the event title) --> **Messages**. 

For just *one* specific event time, click **Options** (next to the event time) --> **Messages.**

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/aGUuCcJOodSgJ_rXti1lg_spotlights-3.png)

Once you've chosen the group you're sending to, click the green **+Message** button. Then, select **Standard**. To learn more about our automated messaging, check out this article here. 

*Suggested Article*: [Schedule an Automated Email for Ticket Holders](docId\:GlgCVTn0le8hSBQDciavb)

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/ZWbfoVSEsQGp_ffdyOKpm_screen-shot-2023-08-29-at-91100-am.png)

Then, type in your subject line and body for the email. Click **Send Message** to finish.

***

**The "from" email can be changed to:**

1. Events
2. Eventimes 
3. Volunteer Opportunities (individual times and full opportunities)
4. Classes
5. Class times
6. Collections

There is a pencil next to the email address when sending a mass message, where this can be adjusted:

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