---
title: Set Up Arrival Times
slug: set-up-arrival-times
description: Improve venue management and prevent overcrowding with "Arrival Times" feature. Select specific arrival times when purchasing tickets to ensure a smooth flow of patrons. Easily set up time slots using a Wizard tool or manually add times. Scannable tickets
docTags: 
createdAt: 2023-06-05T20:32:34.000Z
---

### What are Arrival Times?

"Arrival Times" is a great feature for managing the flow of patrons as they arrive at your venue. For arrival times, when a patron purchases a ticket, they will also need to select an arrival time. On their tickets, patrons will be reminded when they must arrive. This will help space out patrons' arrivals to avoid lobby crowding.&#x20;

Each Arrival Time has a limited number of slots based on an event's total available tickets and the number of Arrival Times set up.

### How to set up Arrival Times

There are two ways to set up Arrival Times. We have a Wizard tool that automatically creates slots based on the parameters you set, and an option to create them manually. Check out the drop-downs below to learn how to set up Arrival Times.

### Create Arrival Times using the Wizard

The Arrival Times Wizard will automatically create an equal number of Arrival Times based on your chosen parameters.

:::::WorkflowBlock
:::WorkflowBlockItem
Find the event you would like to set arrival times on the main **Events** tab.
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:::WorkflowBlockItem
Next to the event title, click **More** --> **Arrival Times**.
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:::WorkflowBlockItem
At the top of the page, click **Launch Wizard**.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/g0DWLRDrlLhPCfmF2jPSc_set-up-arrival-times-archbee-document.png)


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:::WorkflowBlockItem
Answer the questions in the pop-up Wizard to choose how many times you'd like.

::Image[]{src="https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/twOTe_omY6d8VoT5_AzCb_screen-shot-2023-08-30-at-91300-pm.png" size="42" width="358" height="540" position="center" darkWidth="358" darkHeight="540" showCaption="false"}
:::

::::WorkflowBlockItem
Click **Generate Times**.

:::hint{type="info"}
To edit the settings for the Wizard, click the green **Wizard** button on the right-hand side.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/Rju2bJZRqVvWad3rjhF8U_screen-shot-2023-08-30-at-91724-pm.png)
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:::WorkflowBlockItem
\*Optional\* If you need to add times manually, click the white **+Add Time** box next to a performance. This is particularly handy if you wish to add a time increment outside the built-in increments in the Wizard.
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### Create Arrival Times Manually

If your desired Arrival Times don't fit a neat breakdown, you can create them manually.

::::WorkflowBlock
:::WorkflowBlockItem
Find the event you would like to set arrival times on the main **Events** tab.
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:::WorkflowBlockItem
Next to the event title, click **More** --> **Arrival Times**.
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:::WorkflowBlockItem
At the top of the page, click **Create Times Manually**.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/4acTm6odlWIZpIlnt4Jzu_set-up-arrival-times-archbee-document-1.png)
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:::WorkflowBlockItem
For each event time you'd like Arrival Times, click **+Add Time.**

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/JqzduWYzQwkUnU4ZZ-nJx_screen-shot-2023-08-30-at-92549-pm.png)
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:::WorkflowBlockItem
Use the slider to choose the time. Click **Done** when you're finished.
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:::WorkflowBlockItem
Repeat steps 4 and 5 as needed.
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:::hint{type="success"}
Tickets will still be scannable if a patron arrives outside their scheduled arrival time.
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