---
title: Update Direct Deposit Info
slug: update-direct-deposit-info
description: Learn how to edit your direct deposit information in Stripe with this helpful document. Access the settings by clicking on the settings wheel icon and navigating to the Payments tab. From there, simply click on "Edit Direct Deposit Info" and enter the cod
docTags: 
createdAt: 2023-06-07T16:49:14.000Z
---

### Edit Direct Deposit Information

As time passes, you might need to change the information for your direct deposits. To do so through Ludus.

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Click the **Settings wheel icon** in the upper right-hand corner of your screen.
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Navigate to the **Payments** tab.
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Click **Edit Direct Deposit Info**.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/491snGEAWRXYDGCwwecAv_428yndr8hnpzeah2ks3tl-screen-shot-2023-09-06-at-43429-pm-webp-1107414.png)
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:::WorkflowBlockItem
Enter the code sent to the phone number that was used when setting up the direct deposits initially. If you no longer have access to that number or email, check out this article. 

*Suggested Article*: [Unable to log into Stripe Account](docId\:QMzJpLlqTCK3XodQ8xS3w)
:::

:::WorkflowBlockItem
Click on the person icon on the top right of the screen and locate **Payout Details.  **

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/7ehEM3Q2VKXKRJy7dBmjn_image-11.png)
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:::WorkflowBlockItem
Click **Edit **to open the payouts information.  Select either Bank Account or Debit Card. (The option you currently use will be pre-selected)

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/2ok91pq-oOfApvsBK_nQs_stripe-express-5.png)

- If you are switching from **Bank account to Debit card**,  enter the card number and **Save** to update, then **Confirm** the change.
- If you are changing from a **Debit card to a Bank account,** you will be asked to verify the existing card number or to verify your identity via facial recognition. Once that is complete, you can select "Add a bank account" from the link below your current card listed.  Alternatively, you can update the account by clicking Add Bank account from the Settings screen under Payout details. Add your new account and **Save** and **Confirm**.
- If you are simply changing from one bank account to another, you can select Bank Account and then click to** Save **and **Confirm **the edit.
:::
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### No longer have access to the phone number used at setup

If you no longer have access to the phone number originally used for your Stripe connection, click **'I no longer have access to this phone number'** at the bottom of the screen.

::Image[]{src="https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/llv24SZGHnJmbyJaNJLy9_screen-shot-2023-09-06-at-45007-pm.png" size="42" width="395" height="437" position="center" darkWidth="395" darkHeight="437" showCaption="false"}

Stripe will then send a code to the email address used during setup.

### No longer have access to the phone number or email that was used at setup

If you do not have access to either verification source, this gets a little trickier. You will want to contact Stripe Support by clicking the **Contact Support** link on the verification screen. You will be asked to provide multiple verification documents showing ownership or connection to the bank account and organization info on file.

![](https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/YGR1901cHp8CgcW-lrrfA_screen-shot-2023-09-06-at-45212-pm.png)

**Alternatively, **if your Ludus processing account has a $0 balance and you would like to start over from scratch, simply let the Ludus Support team know, and we can reset your proceeds account so you can re-enter your deposit info.