Passes
Pass Renewals

Updating a Renewal

1min

It is not uncommon to need to make changes to a patron's renewal. This can easily be done within the Pass renewal itself.

Here is how to update an existing Renewal:

1

From the Passes screen click Pass Renewals to enter the renewal dashboard.

2

Select the name of the renewal for the order you need to edit.

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3

Select View Details next to the patron's order you want to edit.

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This will open the patron's record for the renewal.

4

Click Renew to open the renewal and allow making changes Or taking payment

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5

You are now on the renewal itself, here you can see the Seats for each show, and if need be you can edit the seats or performance selected by removing the tickets from the reservation and making new selections.

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6

If you make changes to the reservation they are automatically saved when you click Go Back at the top of the page.

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