--- title: Users - Permissions slug: users-permissions description: Learn about the various user types in the Ludus admin panel - full admin, seller, and viewer - and their respective privileges. Discover how to add, edit, remove, and manage user activity, reset passwords, and enable multi-factor authentication. Enhance y docTags: createdAt: 2023-08-16T16:27:03.875Z --- ## Overview User is the term for anyone who has internal access to your Ludus account. You can set up as many users as you'd like on your account. ### Types of Users There are 4 types of users within your Ludus admin panel. - **Super Admin**: This user has full privileges to all features and account settings. - **Admin**: This user has full account management privileges, except for account settings. - **Seller**: This user has sales capabilities on the admin panel. They can also refund orders if allowed (see below) :::Paragraph{indent="2"} ::: ::Image[]{src="https://api.archbee.com/api/optimize/hZcZIA5As4EsukOh0OMVE/C4gIsmC7_iNkPaEUHxH4X_screenshot-2026-07-14-at-112825-am.png" size="100" isUploading="false" position="center" width="1658" height="966" darkWidth="1658" darkHeight="966" showCaption="false" indent="3"} - **Viewer: **This user can view sales and info, but not make any changes. - This is the perfect level if you hope to share reports but do not want to allow edit access. :::hint{type="success"} It is recommended that each user have their own profile. For example, if you have multiple sellers, you can enter them as **Seller1**, **Seller2**, and so on. This will not only help with reporting but will also keep things clear on your Ludus account. ::: ### Access Levels Access levels are a second tier of permissions that gets a bit more granular. Every Admin user has a combination of “Admin Type + Access Level”. If their “Admin Type” has access to a certain page or feature, but their Access Level does NOT, they will not be able to access it. If you are a Super Admin type → you will not need to select an Access Level (you will have access to everything no matter what). There are 3 Access Levels: - **Everything** → Full site access contextual to the Admin Type permission already granted. Super Admins will always have everything applied to them - **Limited** → This allows org admins to give users special access to **ONLY** the core features they should be using. If an admin has limited permissions, they will only be able to access a feature if it is selected in the list of core features. - A limited number of users can have as many or as few features as needed for their specific use. These are selected from a drop-down that appears once Limited is selected. ::Image[]{src="https://api.archbee.com/api/optimize/-Wjcg2-gpBfUKvBZQaMyV-KtiBHOQk0ZBiy9nD7H4tR-20241111-194423.png" size="90" width="1638" height="1028" position="center" darkWidth="1638" darkHeight="1028" showCaption="false"} - **Guest** → This allows org admins to give their users special access to ONLY specific listings they should have access to. This is for special cases where you want a user to be able to edit and/or sell only for a specific event, class, or collection, but not manage, sell, or view any other listings. - Guest Users can be granted access to specific events, Classes, or collections, which you can select once a Guest is chosen. ::Image[]{src="https://api.archbee.com/api/optimize/-Wjcg2-gpBfUKvBZQaMyV-SP1sBfN5LIdlJwnvoHE6B-20241111-194524.png" size="100" width="1666" height="1012" position="center" darkWidth="1666" darkHeight="1012" showCaption="false" indent="3"} ### Examples: **‘Admin’ Type w/ Guest Access for Wizard of Oz:** \- Will be able to edit all details for this event \- Will be able to add/remove showtimes for this event \- Cannot view any other event/class/etc \- Cannot access \`Utility\` globals since it touches other listings they don’t have access to. However, they can apply existing global discounts to their sales. \- Access to reports on mobile apps **‘Seller’ Type w/ Limited Access for Volunteers:** \- Will only see Volunteer Management & Patron/VM profiles in their admin portal \- Will not be able to edit, view, or sell events/classes/collections \- Can sign up volunteers for opportunities (sell action) \- Cannot create new volunteer opportunities (this is a ‘creator +’ action) \- No access to reports on mobile apps **‘Viewer’ Type w/ Guest Access for all active classes:** \- Will be able to see all classes in the system \- Able to open patron profiles linked to sales for all classes \- Cannot view/sell for any events or standard collections \- Cannot access marketing, fundraising, or VM features \- No access to reports on mobile apps ‘**Admin’ Type w/ Limited Access for Events, Collections, Classes:** \- Will be able to create, edit, sell, and view any listing for an event, class, or collection \- Can view patron profiles \- No access to Volunteer management, marketing, fundraising, etc \- Access to reports on mobile apps ## Learn more: ::::LinkArray{contentSource="CUSTOM"} :::LinkArrayItem [Add a User](docId\:PLfS5JBj2sZ1VJ2FHsPJb) ::: :::LinkArrayItem [Edit a User](docId\:DsUGt9kmbyqp3URJuAR66) ::: :::LinkArrayItem [Remove a User](docId\:njS1ZW73nZP9kgs2MufbC) ::: :::LinkArrayItem [View User Activity](docId:4uoySXchZfu4K3vMnEwcd) ::: :::LinkArrayItem [Reset User Password](docId\:GqoWgnT7xW3g1OSLVtTEx) ::: :::LinkArrayItem [Enable Multi-Factor Authentication](docId\:hao1R6aR478U96AV7Iiwa) ::: ::::