Waitlist

Waitlist Management

6min
while a waitlist is active for an event, it can easily be managed from the waitlist dashboard on this dashboard, you will be able to manage the waitlist queue, but also view and access other information important to the management of the list waitlist dashboard overview waitlist stats at the top of the waitlist dashboard you will be able to access days until the event tickets (amounts) requested by patrons on the list patrons waiting for tickets these can be used to monitor ticket sales and what is available for patrons who have chosen to join your waitlist waitlist dashboard settings from here you can adjust and update the settings for the waitlist as needed sales turn the waitlist event time sales on/off to the public waitlist turn the ability to join the waitlist on/off to the public expiration time update and change how long patrons have to retrieve and purchase tickets once that invitation is sent queue visibility update whether the patrons can see where they are in the queue additionally, above the settings, you can access the ticket list and release tickets as needed waitlist and activity log finally, the waitlist section is where all updates and monitoring of the queue will happen from here you can view everyone on the list and a breakdown of those waiting still waiting for tickets sent those sent the ability to claim tickets claimed those who have already claimed tickets void those who have been removed from the list additionally , you will be able to view all activity on the waitlist this includes all account users with this access and tasks they have performed on this dashboard waitlist settings the waitlist settings tab allows you to review and adjust all settings for the event