FAQs/Troubleshooting
Washington State ASB Compliance
7min
Ludus works with multiple school districts in the state of Washington following ASB guidelines, making Ludus an ASB-compliant ticketing vendor.

- Ludus is PCI compliant and certified, undergoing an annual audit verifying our compliance and security practices. We have an SAQ-D on file we can provide if needed.
- All funds are immediately deposited to your processing account within Ludus and sent to your bank intact (ticket price + fees) on a daily basis. Each deposit comes with a detailed report breaking down by event, tickets, etc.
- All receipts/sales are kept track of in real-time, so a report can be generated at any time to reconcile sales data for any period of time. There is no delay in reporting or reconciliation.
- Since deposits are made intact, Ludus will invoice on a monthly or quarterly basis the fees owed to Ludus. Monthly or quarterly is determined based on your preference.
- While Ludus by default is a no lock-in service, an annual or multi-year contract can be signed by both parties laying out the terms and pricing for the product. We work with a few schools that require this, so we can simply send a contract over for your review when the time comes.
- Ludus does not reserve or keep any funds on hold!
- Create discount codes, passcode-protected ticket prices, memberships that unlock special reduced prices, or do in-person admin sales.