Box Office Selling

Add a discount to a purchase

3min

If you have set up a discount on an event, collection, class, or pass, you can easily apply that at checkout.



To do so, add the items to your cart as you normally would on a sale. When you are at the checkout screen, you will see a box in the bottom right-hand corner for discounts. Click Discount Code to expand the box.

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To apply an existing discount

If you want to use a code that has already been set up, simply type in the code and click Apply.

Only one discount code can be used on an order at a time. If you'd like to alter the discount code you wish to use after you already applied a different one, simply type in the new code into the same box and click Apply again.



Create a one-off discount

If you don't have any discounts created for the event or the ones you do have don't fit what you'd like to give, you can create a one-off discount on the fly.

To do so:

1

Click +Create One-Off Discount from the Discount Code box on the checkout page.

2

Choose the type of discount (percentage or flat rate.

3

Choose the amount per order or per ticket.

4

Set any limits by checking the box that says Limit number of tickets discount applies.

5

Optional: Input a reason for the discount.

6

Click +Add Discount

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The ability to add a one-off discount is limited to Full Admin users.

One-off discounts are currently available for events, collections, and class purchases.