Box Office Selling

Add a donation to a purchase

1min

Whether it is for an event, collection, class, or pass, when you are making a box office sale, you have the ability to tack on a donation at the patron's request.



To do so, add the items to your cart as you normally would on a sale. When you are at the checkout screen, you will see a box in the bottom right-hand corner. Click Donate.

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Type in the amount of the donation, choose a category (if applicable), and click Apply. To edit or remove the donation once added, click Edit or Clear from the same box.



Once a donation is added, the ability to comp the entire order will be removed. If want to sell comp tickets and accept a donation in the same order, we recommend setting up an admin-only $0 ticket price. When you are selecting the ticket prices on the previous page, you can choose the $0 price. Then, add your donation. Otherwise, you can comp the ticket order and then Process a Donation in a separate order.