FAQs/Troubleshooting

Can I add a policy acknowledgment to my registration?

2min

Whether you have policies that you'd like your registrants to acknowledge or have a waiver-like bit of information for patrons to review, you can easily have them acknowledge using our Forms feature or Student Registration Form.
When you are creating a new form, you can create a multiple-choice question that only has the option of "I understand" or "I acknowledge". By making this question required and not having an alternative option, they will have to accept these terms before completing their purchase.
This can be attached to a variety of different transactions within Ludus. Most often, we recommend utilizing Forms and attaching them to events, classes, etc. as needed. However, if you are wondering which place is best for your needs, check out this article. Suggested Article: Ask questions of Class registrants (Student profiles vs. Form submissions)﻿﻿
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To add this to a Form:
1
Create a new form or edit an existing form. Suggested Article: Create a Form﻿﻿
2
Click the blue box for Multiple Choice.
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3
In the top box, insert your main question. Something to the effect of "Do you acknowledge the following guidelines?" and then under the description, insert the text for your policy.
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4
Make sure the box for "Required" is checked. Then, in the fields for the choices, type your desired language such as "I acknowledge" and remove all other options by clicking the red minus box.
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5
Attach the Form as needed. Suggested Article: Attach a Form to...﻿﻿
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To add a general waiver directly to the list of questions for student profiles:
1
From the top navigation bar, click More --> Students.
2
Click Settings from the top of the page.
3
Under "Student Registration Form", scroll to "Custom Registration Fields".
4
Click +Add New Field.
5
Fill out the following areas:
Type - Radio (aka multiple choice)
Label - The name of the field. We recommend something like "Policy Acknowledgement"
Description - The bulk of the policy you want them to acknowledge.
Visibility - Do you want this on Adult registrations, Under 18 registrations, or Admin Only? Check all that apply. Suggested Article: Choose Adult versus Under 18 Registration Fees﻿﻿
Necessity - Make sure to choose Required instead of Optional
6
Click Save Settings.
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