Fundraising
...
Donations
Recurring donations

Cancel recurring donations

1min

To cancel a recurring donation from the Admin Panel, follow the steps downward.



1

Look up the donation you'd like to edit. There are multiple ways to do so. If you would like to learn about these options, check out this article. Suggested Article: Look up a donation

2

In the section titled "Recurring Info", click Cancel. Click OK to confirm.

If a patron would like to cancel/edit the recurring donation on their own, they can view the link in the confirmation email for their donation. If they are unable to find that email, you can either resend the confirmation email or send them a direct link to manage the donation. To do this, click Copy to Clipboard next to "Manage Link" on the donation details page.

Document image