Collect payment for an Invoice
When an invoice is sent, recipients will have a link to pay online. However, there may be times when you need to collect payment via your admin panel. Maybe they want to pay over the phone, mailed in a check, or maybe they just prefer to pay in person. Regardless, it is super simple to collect payment on an invoice.
To collect payment on an invoice,
From the top navigation bar, click More --> Invoicing.
On the main Invoicing page, find the invoice for which you'd like to collect payment and click View Details.
You can sort invoices by status from the top bar or use the search bar to search by name, email, or invoice number.
At the top of the page, click Collect Payment.
Use the drop-down menu to select the payment method (credit/cash). If you have any custom payment methods set up, they will also appear.
Click Pay.
The invoice will now appear as paid and the patron will receive an email letting them know that it has been paid with a zero dollar balance. In addition, they will receive an order confirmation for any tickets/registrations that were attached to the invoice.