Partial Payments to Invoices
Admins may process partial payments towards an invoice balance. These payments can be made via all payment methods that you accept.
Partial payments are only an option for Admins to process. Patrons cannot elect to make a partial payment online.
Navigate to More, on the top navigation, and select Invoicing.
Locate the invoice needed and click View.
When the invoice opens select the Collect Payment button.
A pop-up window will appear. Here you can:
- Select the Payment Amount as Partial or Full
- Enter the Payment Method
- Set the amount (Partial or Full)
- See the remaining amount of the invoice as well as the fee for partial payment
You can take multiple partial payments towards an invoice following these steps.
Patrons will be sent an email with the new balance due after each partial or full payment is recorded.
Fees for Partial Payments
There is no change to the Ludus Fee for Partial Payment however there is a new fee of $1.00 for each partial payment of an invoice that is processed by credit card. There are no fees for partial payments made by Cash or "Other" payment types.
The overall Ludus Fee is charged based on the balance due at the time of a credit card payment.
Example A: Invoice A Has a total of $30.00 due before any fees are applied.
If paid in full with a credit card, fees = $3.00 (5% and $0.75 per item on the example account)
If a partial payment of $15 was made in cash. The new total due is now $15.00 with the standard Ludus fees totaling $1.50 If paid by Credit Card (5% of $15 plus the $1.50 in per item fees) The Invoice fee would add $1.00 to the total for a total of $17.50.
No fee would apply if the final payment was paid in Cash or "Other" methods.
Example B:
A Class costs $200.00 If paid in full via credit card this total would qualify for Macro Fees totaling $7.50 (3.5% + $0.50 per item for Collections/Classes only).
If a partial payment is made towards that total. The Fee would change from being a macro fee, to a standard Ludus Fee (5% + $0.75 per item, on this example account) Should the next or final payment be made via Credit Card.
In this image you can see that the partial payment has brought the total due down to $150.00 so at this point the Standard Ludus Fee will apply.
NOTE: The examples shown of $.75 per item shown is the flat per item rate for this specific account, Your account Per Item Fee may differ depending on the premium add-on features you are using. To locate your per item fee, click the Settings (Gear Icon) on the top navigation bar, then select Fees. There will be a breakdown of your fees and features shown.
