Refunding Invoices With Partial Payments

Traditionally only a single payment method was possible with an invoice, however now with partial payments,t your invoice may have been paid with multiple different payment types such as Credit and Check / Cash.

When you refund items purchased via partial payments the process is exactly the same as any other refund. The only difference here will be that there will be a breakdown showing the totals of each type of payment. Any amount listed under Credit to be refunded will be put back on the card(s) used. Any amount listed as cash or other payment method would need to be refunded by your group directly to the patron.

On the Patrons record of the purchase each of the individual payments is listed including how it was paid should you need to review that.