Digital Tickets

2min

There are three main ways that patrons can manage their tickets. To stay digital and save both paper and time, you and your patrons can utilize the "Digital" ticket option. Digital tickets can be sent as an email to the address on file for the order or as a text to a cell phone.
Of the three ticket printing options (Print, Digital, Will Call) you can choose which options are available to your patrons. You and your box office admins will have access to all three options at all times.  Suggested Article: Limit Ticket Retrieval Options for Patrons﻿﻿
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Emailed Digital Tickets
When a patron goes to purchase tickets, they will have to insert their name and email before completing their purchase. This ensures that we can send them confirmation of their order and that you can keep track of your patrons.
After they have completed their purchase, if you have the digital ticket option available, patrons can click Digital to have their tickets sent to their email. They will then receive a separate email that will contain their tickets with scannable codes. Also in this email are quick links to view their digital tickets in a browser or add the tickets to their Apple Wallet.
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Texted Digital Tickets
If you or your patrons enter a mobile phone number on the order, they can also have a link to their digital tickets texted to them. They can simply click the link in their text messages and view their digital tickets. They will also be able to easily add their tickets to their Apple Wallet if desired.
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Apple Wallet Tickets
For patrons who are utilizing an iOS device for their digital tickets, they can click a handy link on their digital tickets to have them added directly to their Apple Wallet. this will make it incredibly simple to pull up their tickets when they are at your event.
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Printed Tickets

Will Call Tickets