Forms

with the forms feature, you can add custom questions to ask your patrons and attach those questions to specific transactions video overview what can this feature help with? forms are among the most versatile tools in ludus with the forms feature, you can add custom questions to ask your patrons and attach those questions to specific transactions so if they are buying tickets to an event, you can ask them a set of questions if they are donating, a separate list of questions may be required same for passes, classes, collections, and more why use this feature? you can ask the questions on the form whether they are buying a specific ticket type or a registration price for instance, let's say you have two ticket types adult and student you can set up your sales so that when someone buys a student ticket, they get asked a set of questions, but if they buy the adult ticket, they get asked a separate set of questions or none at all what makes this feature so special? ludus was built for the performing arts by people who care about them, and we want to make your life easier the forms feature is one of the most versatile in ludus, with many capabilities, including field customization text paragraph checkboxes multiple choice dropdown file upload attach to specific classes, collections, events, tickets, fees, and more share a form independently so how does this feature work? the forms feature is managed under more > forms from here, you can create forms once they are created, you can attach them wherever needed across your ludus account how do i start creating forms? t up your form log in to your ludus admin panel and navigate to more → forms in your top navigation select the create new form button → name your form → and click create form under add new field, click the field type you want to include the various field types are text short answer text field checkboxes multiple answer checklist dropdown single answer dropdown paragraph long answer text field multiple choice single answer selection file upload (including) jpeg png gif pdf csv xls / xlsx note if using the "file upload" form field, the maximum upload size is 10 mb under label , change the title of the field → add a description → and adjust your options note fields can be marked as required note labels are required and must have a unique name duplicate your fields and delete fields using the + / buttons click save form when you are done, as this will save the form and make it available for attachment to various items in your admin panel faq's will patrons' orders time out if the form is long and takes time to fill out? short answer no! there is no need to worry about a patron's order timing out as abandoned due to the time required to complete the form as long as the patron continues to interact with the order process while filling out the form, the order will not time out, allowing patrons to take their time if a patron stops interacting with the form, then the cart timer will continue to count down learn more docid 1a454rm5heble7t3zfdvs docid 7mkcmy771ligk1mcsplor docid\ r9a1gvxabhqmvtrabv6gm docid\ a8ebtaydvbdpvcytb9xoc docid\ r8hcdswyycfm34zaqusfs docid\ apuhumimj jitpshbwkn4 docid\ eecpluev6jmkavsjgf0 7