Fulfill Add-Ons

When you sell Add-Ons your patron receives a voucher to claim the item that has a QR code and or barcode on it. When you fulfill the add-on it is marked as picked up in Ludus so that you can easily track if items have been received.

You have a few options to mark the add-on as fulfilled in Ludus.

You can mark add-ons as fulfilled via the Check-in List. This can be accessed by going to Options-> Check-In List or Options-> Add-On List (by switching to the Add-Ons tab).

Simply locate the add-on by the patron name, select the add-ons by checking the boxes, and then select Mark as Fulfilled from the drop-down and click Submit.

When using the Ludus Box Office App, you can scan the QR code / Barcode for the add-ons while on the same scan page for the event that you are checking in.

There is an Add-on section in the Scanning window that allows you to see the add-ons sold and mark them as fulfilled. If you open that tab you can see all the ass-ons that have been marked as fulfilled (Green Checkmark) or Unfulfilled (No check mark).

If an item was mistakenly marked as fulfilled and you need to reverse that, you can simply click on the item to mark it unfulfilled and the green checkmark will go away.