Support

How to Contact Ludus

4min
we pride ourselves on friendly, proactive support, so we offer a few different ways for you to contact us support hours monday to friday hours 9am 8pm est live chat availability monday to friday hours 8pm 10pm est urgent needs saturday hours 9am 10pm est sunday hours 11am 7pm est suggested article when can i contact ludus support? docid\ vudm2gwopcpngqdnv8bd0 ways to contact ludus account admins use the chat widget found on all pages within ludus it's the round green button found at the bottom right hand corner of your screen login to your ludus admin panel and click the contact us link at the bottom of any page here you'll find our phone number email support \[at] ludus com\\ patrons email orders \[at] ludus com ensure you provide your name, email, and the program/event you're inquiring about so we can properly help you please keep in mind that we simply power ticket sales and each program has its own policies on refunds and exchanges, so it may be best to reach out to them directly due to the size of our team, there is no direct contact number for patrons at this time new users (interested in using ludus) write in using the chat widget found in the bottom right corner of your screen email hello \[at] ludus com give us a call! ask for our number via the chat widget or give us your number and we'll give you a call asap (by not listing our number publicly, we've been able to remove all spam calls so we can answer the calls that matter ) schedule a demo