How to Set Up Your AnywhereSeat Account
The following steps will bring you through how to set up your AnywhereSeat Account.
Note - AnywhereSeat is only available for current Ludus users. If you already have a Ludus account, reach out to the Customer Support team to get access to sign up for AnywhereSeat.
Once you have contacted Ludus Customer Support you will be able to set up your account.
- Organization Name — the name of your program (such as Gotham City Music)
- Subdomain — this is where you'll send patrons to purchase their tickets (such as gothamcitymusic)
For the rest of the fields, simply fill out the requested information and you'll quickly be onto the next step!
Now that your account is created, you'll be brought to a welcome page where you'll also see a checklist of what to do next. We recommend adding your first event, but you can also choose how you want to receive your proceeds (see Step 3 below).
Adding your virtual event doesn't take much work and you can always go back and edit the information at any time. Here are the three types of events you can add with their corresponding help articles:
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- Live stream — This option is used when doing a live performance and streaming it through AnywhereSeat. You can use your own Vimeo Livestream account to share that stream. Live streams can be a little more demanding when it comes to technology and setting things up while also forcing your patrons to be online at a specific time, so you'll want to keep all of that in mind.
- Video — This is the simplest option we offer, where you can sell tickets to a prerecorded video of your event, allowing your patrons to watch on their own time. All you have to do is upload the video file to your event in AnywhereSeat.
- Videos cannot be uploaded directly to Ludus, so we recommend adding either your own Vimeo Video ID for the event or pasting another embed code.
- Other — if you want to do something like Zoom, Google Meet, etc., using an external meeting/webinar tool, this is the best option. When patrons purchase tickets to this kind of event, they'll be redirected at the time of the event to your desired service (such as a Zoom meeting). This means you'll never have to share details like the meeting ID or password.
Note - If you are using a YouTube account to share a live stream, we recommend using the Other option and pasting the Direct Share Link to the video in the Other portion available there.
This is not the You-Tube embed code, just the direct share link to that stream.
For a Live Stream, you'll be asked to enter the time of your event/stream so patrons know when to log on to AnywhereSeat to watch. If you have multiple live streams scheduled throughout the week (like a multi-day run of a show), you can add multiple times, and patrons will be able to select their desired time when purchasing.
For a Video, you have the option of setting an available start date/time and an available end date/time. If the start time is set, patrons can pre-order but won't be able to view your video until that time. If the end time is set, patrons won't be able to view your video past that time.
For "Other" events, you'll be asked to enter the time of your event, similar to a live stream (see above).
Here, you can set the ticket prices for your event. You can either set a flat ticket price or choose the "Name your own price" feature, which allows patrons to enter a custom price (best for donations/fundraising and our most popular option).
You have two options when it comes to receiving your ticket proceeds:
- Direct deposit — We'll deposit money directly to your bank account when you request it.
- Paper checks — We'll mail a check to you when you request your funds (U.S. only)
That's it! You're ready to start selling tickets. Remember that you can sell tickets in advance for live streams, videos, and other events before they're available.
When your patrons visit your AnywhereSeat page, they'll be able to pre-order access to your virtual event. They'll receive a unique access code and a confirmation email with a calendar invite attached.