Events
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Hybrid Events

3min

Hybrid seating allows for an event to have sales of Reserved Seating and General Admission simultaneously.

Note: This is for the entire event, and cannot be set up by event time. IE - You cannot have one event time that is General Admission, while another is Reserved Seating.

Creating a Hybrid Seating Event is done during the setup of your event. You will want to have a seating chart that has only the reserved seats in your space active (turned on) for sale. Seats turned off (grey) would be where the general admission seating will be available.

During the setup of the Hybrid Event, you will also be asked to enter how many seats should be sold as general admission. These seats will be however many you are allowing and are either the greyed-out seats on your chart are additional seats you are not showing.

Note: Be sure that you don't exceed your total seating capacity between the assigned seating chart and your general admission numbers. The total number of seats available will be displayed on the Hybrid Breakdown (below).

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Pricing your Hybrid Event

When setting up pricing for a Hybrid Event you will want to create pricing for both your Reserved Seats, as well as pricing for your General Admission seats. This is done under the Pricing button for your event.

When you create a price type, you will select if it is for Reserved Seating or General Admission seats at the top of the pricing screen.

What does a Hybrid event look like for the admin/patron?

When you or a patron selects a hybrid event to purchase tickets from, a prompt will open asking if you want Reserved or General Admission tickets before continuing.

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Once the choice has been made the next step will be to either select seats (Reserved) or enter the number of tickets needed (General Admission) before proceeding to the cart.

This is also true of the box office view.