Enable "Coming Soon" or "View Only" Mode On an Event

The first of the two display methods, "Coming Soon" mode displays a message that the event is on the horizon and prevents patrons from clicking any further in the ticket-buying process. (Check out "View Only" below for a method that allows patrons to click a bit further.)

To enable/disable "Coming Soon" mode, navigate to the desired event on the Events tab. Then, click More --> Settings. Scroll down to the bottom and click Additional Options. For the section titled "Coming Soon", click the button for On. Then, hit Save Settings at the bottom of the page.



Now, when patrons go to your ticketing site, they will see a coming soon message for tickets to your event. The individual event times will not be clickable but any additional bits of information such as an Event Notice or About Page will be clickable. Suggested Articles: Add Event Notices and Add an Event About Page

The second method of restricting sales while keeping your event visible is "View Only" mode. This mode allows patrons to click into the individual event time and view the seating chart (if applicable) and ticket prices for the event. However, they will not be able to purchase any tickets while this mode is enabled.

To enable/disable "View Only" mode, navigate to the desired event on the Events tab. Then, click More --> Settings. Scroll down to the bottom and click Additional Options. For the section titled "View Only", click the button for On. Then, hit Save Settings at the bottom of the page.