Initial Set Up of Mobile Reader
This article will walk through everything you need to know to collect payments with a mobile reader. From unboxing to accepting payments in person, each step is outlined below. Some steps might have some additional information that you'd like to read up on. To dive deeper into a particular step and learn about the FAQs and troubleshooting, click the "Suggested Article" for the step.
Unbox your Device
Once you have received your Mobile Reader from Ludus, you will want to unbox and charge the reader. There is a charging cable in the box with your reader.
Charging your device is important for proper setup and functionality.
Add Mobile Reader to your Admin Panel
You will need to add your Mobile Reader(s) to your admin panel. This is done by clicking the Settings wheel icon in the upper right-hand corner and navigating to the Payments tab. Suggested Article: Add payment device
Download the Ludus app for your Mobile Reader
In order to use the Mobile Reader, you’ll need a mobile device (like a phone or tablet) with our app installed and a computer with the Ludus website pulled up where you’ll enter in sales. Your mobile device acts as the communication device between the Mobile Reader and your computer or laptop. There are two apps depending on if you are using an Android or iOS device.
iOS & Android: "Ludus Box Office"
Suggested Article: Download the Ludus Mobile Reader App
Log in to the app
Once downloaded, you will want to log in to the app using your subdomain, username, and password.
Suggested Article: Log in to Mobile Reader App
Pair the reader with your app
You are now ready to create the connection between your mobile reader, mobile device, and computer. On the app, click Pair With Reader. Then, next to the desired reader, click Connect.
Suggested Article: Pair Mobile Reader with App
Sell tickets!
Once you have successfully paired the Mobile Reader, you are ready to start accepting payments from your admin panel. Simply create a new order like you normally would. then, from the checkout screen, click Credit --> Send to Terminal from the pop-up menu.
Suggested Article: Sell tickets to an Event