Reports

Itemized Report

2min

The Itemized report shows each transaction that has occurred on your account or for a specific area like an event, class, etc. This not only includes original purchases but also things like refunds and upgrades.

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View Itemized Reports

Follow the instructions below to pull an Itemized report for the desired domain.

  • Global Itemized Report - To pull an account-wide Itemized report, click Reports (from the top navigation bar) --> Itemized.
  • Event Itemized Report - To pull an event-specific Itemized report, click the Events tab from the top navigation bar. Then, click Reports --> Itemized next to the desired Event.
  • Collection Itemized Report - To pull a collection-specific Itemized report, click Collections --> Standard from the top navigation bar. Then, click Reports --> Itemized next to the desired Collection.
  • Class Orders Report - To pull a class-specific Itemized report, click Collections --> Classes from the top navigation bar. Then, click Reports --> Itemized next to the desired Class.



Terms and Definitions for an Itemized Report

  • Date - The date on which the transaction occurred.
  • Transaction ID - The internal reference number for the transaction. (Click this number to pull up the order summary page)
  • Type - The type of transaction. (Pass purchase, refund, exchange, season ticket redemption, class registration, add-on, standard tickets, etc.)
  • Category - The entity to which the purchase is attached. I.e. which event, class, pass, etc. the transaction was for.
  • Method - The method of payment used. (Credit, cash comp, etc.)
  • Gross - The gross value of the purchase before discounts or fees.
  • Discounts - The total dollar amount given in discounts.
  • Gift Cards - The total dollars used from a gift card.
  • Fees - The total amount of fees that were absorbed on the purchases. This does not display fees that were passed on to patrons.
  • Revenue - The total income after discounts, fees, etc. are considered. This includes credit, cash, and other payment types.