Reports
Itemized Report
2min
The Itemized report shows each transaction that has occurred on your account or for a specific area like an event, class, etc. This not only includes original purchases but also things like refunds and upgrades.
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Follow the instructions below to pull an Itemized report for the desired domain.
- Global Itemized Report - To pull an account-wide Itemized report, click Reports (from the top navigation bar) --> Itemized.
- Event Itemized Report - To pull an event-specific Itemized report, click the Events tab from the top navigation bar. Then, click Reports --> Itemized next to the desired Event.
- Collection Itemized Report - To pull a collection-specific Itemized report, click Collections --> Standard from the top navigation bar. Then, click Reports --> Itemized next to the desired Collection.
- Class Orders Report - To pull a class-specific Itemized report, click Collections --> Classes from the top navigation bar. Then, click Reports --> Itemized next to the desired Class.
- Date - The date on which the transaction occurred.
- Transaction ID - The internal reference number for the transaction. (Click this number to pull up the order summary page)
- Type - The type of transaction. (Pass purchase, refund, exchange, season ticket redemption, class registration, add-on, standard tickets, etc.)
- Category - The entity to which the purchase is attached. I.e. which event, class, pass, etc. the transaction was for.
- Method - The method of payment used. (Credit, cash comp, etc.)
- Gross - The gross value of the purchase before discounts or fees.
- Discounts - The total dollar amount given in discounts.
- Gift Cards - The total dollars used from a gift card.
- Fees - The total amount of fees that were absorbed on the purchases. This does not display fees that were passed on to patrons.
- Revenue - The total income after discounts, fees, etc. are considered. This includes credit, cash, and other payment types.