Summary Report
The Summary Report provides a general overview of sales for an event, collection, class, or account. This report breaks the data down into different categories. You can view sales by payment type (cash, credit, comp, etc.), by event or event time, by ticket prices, channel (online/self-serve or in-person/box office), and more. These categories are dependent on whether you are pulling an account-wide or event-specific report. See the drop-down menus below for more information.
Use the bar along the top of the report to filter by a specific type (tickets, donations, add-ons, etc.) or payment type (credit, cash, comp, etc.). Additionally, use the "Jump to section..." menu to easily navigate to a specific area of the report.
Check out the drop-downs below to learn how to view each type of Summary report and an explanation of the information found in each report.
Global Summary Report
To view an account-wide Summary report, click Reports (at the top of your admin panel) -> Summary. From here, you can set a date range and view, export, or print as needed.
If any of the Categories below doesn't show up when you generate the report, there's no data in the selected date range.
Categories included in a Global Summary Report
- Revenue Overview - All sales are sorted by payment method. Credit versus cash, versus comp, flex pass redemption, and any other payment options you've set.
- Invoices - Shows invoices paid and by what payment method. Includes partial payments in the totals.
At the top right corner of this report, you can also view and access all outstanding Invoices.
- Events - Each event's sales are broken down by payment type.
- Collections - Each collection's sales are broken down by payment type.
- Classes - Each class's sales are broken down by payment type.
- Passes - Each pass's sales are broken down by payment type.
- Donations - All donations are grouped by category (fundraisers, general, categories) and divided by payment type.
- Gift Cards - Gift cards sold are broken down by payment type
- Channels - "Self-Serve" (purchases made by patrons online) versus "Box Office" (sales made from your admin panel)
- Sellers - Sales grouped by each user and broken down by payment type.
The Summary Report displays in collapsed view by default. This means that if an item has no sales for the report's time frame, it will not appear on the report.
You can easily switch to an expanded view by clicking the expand button on the far right of the report toolbar.
Event Summary Report
To view an event-specific Summary report, click Reports (next to the event listing on the Events tab) -> Summary. From here, you can set a desired date range and view, export, or print as needed.
Categories included in an Event Summary Report
- Payment Method - All sales are sorted by payment method. Credit versus cash, versus comp, flex pass redemption, and any other payment options you've set.
- Times - Each event's sales are broken down by payment type.
- Prices - Ticket sales are broken down by payment type. This includes Add-ons.
- Channels - "Self-Serve" (purchases made by patrons online) versus "Box Office" (sales made from your admin panel)
- Sellers - Sales grouped by each user and broken down by payment type.
Collection Summary Report
To view a collection-specific Summary report, click Collections --> Standard from the top navigation bar. Then, next to the desired Collection, click Reports --> Summary. From here, you can set a desired date range and view, export, or print as needed.
Categories included in a Collection Summary Report
- Payment Method - All sales are sorted by payment method. Credit versus cash, versus comp, flex pass redemption, and any other payment options you've set.
- Prices - Each fee price's sales are broken down by payment type. This includes Add-ons.
- Channels - "Self-Serve" (purchases made by patrons online) versus "Box Office" (sales made from your admin panel)
- Sellers - Sales grouped by each user and broken down by payment type.
Class Summary Report
To view a class-specific Summary report, click Collections --> Classes from the top navigation bar. Then, next to the desired Class, click Reports --> Summary. From here, you can set a desired date range and view, export, or print as needed.
Categories included in a Class Summary Report
- Payment Method - All sales are sorted by payment method. Credit versus cash, versus comp, flex pass redemption, and any other payment options you've set.
- Times - Each class's sales are broken down by payment type.
- Prices - Each class's sales are broken down by payment type. This includes Add-ons.
- Channels - "Self-Serve" (purchases made by patrons online) versus "Box Office" (sales made from your admin panel)
- Sellers - Sales grouped by each user and broken down by payment type.