Events
Ticket Retrieval Options
3min
there are several ways that patrons can retrieve their tickets after placing their orders — these options can be turned on/off by you when adding or editing events tickets include your event's name, venue info, patron's name, ticket price, ads and graphics you upload, a qr code for scanning via the ludus access control app (or your scanning device), and more note to limit patrons' options for retrieval, navigate to your events settings page ( more > settings ) in the "retrieval" section, you will deselect any options you'd like to remove learn more printed tickets docid\ oxqhuajzp ftjnuwq xkl digital tickets docid\ oiofkvvcqrjsej3mabs8b will call tickets docid\ fx9svhh8vgtjizqr4np w retrieval options printing printed tickets cover everything from print at home by the patron to tickets you print within your box office printing, like all other options, is completely optional and can be used as you see fit tickets are printed to a standard 8 1/2 x 11 sheet of paper unless a thermal printer is connected digital the digital option gives your patrons several convenient ways to receive their tickets to show on their mobile devices digitally email display apple wallet google wallet sms (patron enters their phone number, and we text them a link to their mobile tickets) will call patrons can click "will call" to mark their tickets for "will call" pickup on the day of the event (or whenever your box office pickup hours are) you'll receive a will call list of all tickets needing pickup once will call is selected, a patron cannot print or receive their tickets digitally