Which sites need to be whitelisted?

if your network has certain websites restricted, there may be certain elements of the ludus ticketing experience that will not appear/function as expected due to your content filter check out the menus below to troubleshoot for each area note in most circumstances, you will not need to worry about whitelisting specific sites this is most common for those operating on a network, such as a school network, that has a content filter main ludus domain to whitelist ludus com not receiving confirmation emails from ludus if you are not receiving confirmation emails from ludus, you will want to ensure that your email server is allowing messages from "@ludus com" this, other than an email address not being typed correctly, is the most common reason that a confirmation email is not being received images such as cover graphics and splash page graphics are not loading if you have images attached to your event, add ons, splash page, notices, etc , but they are not showing up, it might be due to a network block to fix this, you will want to ensure that the following site is whitelisted (which is our cdn where we host all graphic files uploaded to ludus) ludus nyc3 digitaloceanspaces com standard terminals are not connecting in order for the terminal to communicate with stripe (the payment network) over a secure connection, it needs to be able to access the main domains used for communication on payments and encryption this is especially important if you are on a network, such as a school network, that has a content filter to help fix standard terminals' non connection, ensure these domains are whitelisted stripe com api stripe com terminal stripe com api emms bbpos com armada stripe com gator stripe com terminal events stripe com pool ntp org time android com \[random string] device stripe terminal local reader net (partially qualified) for a full list of all domains stripe uses, click here firewall ports if you think you may have firewall ports that need opening, here is what you'll need open for the terminal to work tcp port 4443 tcp port 443 (https) udp port 53 (dns)